Privacy Policy
Last updated: November 2025
SavWave Payments (“SavWave”, “we”, “our”, “us”) is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or interact with our services.
If you do not agree with the practices described, please discontinue use of the website.
Information We Collect
We collect information to deliver, improve, and secure our services.
A. Information You Provide
- Contact details (name, email, phone number)
- Business information submitted through forms
- Support queries or communication messages
B. Information Collected Automatically
- IP address and browser type
- Device information
- Pages visited and usage patterns
- Cookies and tracking technologies
C. Third-Party Sources
We may receive information from payment partners, integration tools, or service providers when relevant to your usage.
How We Use Your Information
We use information to provide a smooth and secure experience, including:
- Operate and improve the website
- Respond to enquiries and support requests
- Enhance platform performance and security
- Analyse website usage and visitor behaviour
- Communicate updates, service notices, or relevant content
- Comply with legal, regulatory, or security requirements
We do not sell your personal data.
Cookies and Tracking
SavWave uses cookies to understand website performance, improve user experience, and identify technical issues.
You may disable cookies through your browser settings; however, certain features may not function correctly.
Data Sharing
We may share information with:
- Technology vendors and hosting providers
- Analytics and service partners
- Compliance, regulatory, or legal authorities when required
All third-party providers are expected to follow strong security and confidentiality standards.
Data Security
We apply appropriate technical and organisational measures to protect your information, including:
- Encrypted transmission
- Access controls
- Monitoring and safeguards
- Periodic security reviews
No method of transmission or storage is fully risk-free, but we work to minimise potential vulnerabilities.
Your Rights
Depending on your region, you may have rights to:
- Access your information
- Request correction or updates
- Request deletion, where applicable
- Opt out of communications
- Restrict certain types of processing
Requests can be submitted at:
customerservice@savwavepayments.com.
Retention
We retain information only for as long as needed to fulfil its purpose, meet compliance obligations, or resolve disputes.
Third-Party Links
Our website may include links to external websites. SavWave is not responsible for their privacy practices, content, or policies.
Updates to This Policy
We may revise this Privacy Policy periodically. The updated version will be posted with a new revised date. Ongoing use of the website means you accept the changes.
Contact Us
For any questions regarding this Privacy Policy, reach us.